Call Center Representative

 

JOB DESCRIPTION

• Call Center experience
• Ability to work independently

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• Must have a desire to educate and assist troubled customers
• Must demonstrate the ability to effectively communicate over the phone in a professional and personable manner within time constraints
• Strong negotiation skills
• Ability to understand complex processes
• Must be able to easily adapt to change and embrace continuous improvement
• Must be goal-oriented and self-motivated
• Must be comfortable using a computer and keyboard
• Working knowledge of consumer and collection law

Job Type: Contract

Pay: $19.00 - $22.00 per hour

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• Remote

Experience:

• Call center: 5 years (Preferred)
• Customer service: 5 years (Preferred)

Work Location: Remote

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