Claims Investigator


 
Signing bonus after your first 90 days!

APEX Investigation

APEX Investigation is a leader in Insurance, Workers' Compensation, Liability and Human Resource Investigations. Our experience investigating thousands of cases, and our ability to adapt to the ever-changing laws impacting our clients gives APEX the leading edge in defending frivolous, exaggerated or fraudulent claims.

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Claims Investigator

Claims Investigators are responsible for conducting thorough interviews of all parties involved in workers’ compensation claim injuries, providing timely updates to the client and writing comprehensive reports in a timely manner.

APEX employees thrive in their positions through the autonomy and support that they receive. The Claims Investigator role is highly flexible in operation based upon the interests of the employee; you can choose where you would like to live and operate. We strive to grow our employee retention rate through fair compensation and offering the tools required for our employees to be successful and to enjoy working with us. The work is independent, however the Claims Investigation team is strong in support as well as camaraderie.


Why APEX?

  • Work Independently
  • Ability to travel throughout California if desired
  • You will be part of a great team of fellow Claims Investigators
  • In house Transcriptionists for all audio recorded statements/interviews
  • In house Claims Investigation Assistants for appointment managing and setting

Requirements and Qualifications

  • Must be Bilingual in Spanish
  • Experience required in insurance or claims investigations and/or a working knowledge of AOE/COE workers’ compensation claims.
  • Experience preferred in claims/accident interviewing and investigations
  • Experience taking claims statements in person or over the phone preferred
  • Insurance, claims, and/or accident adjuster experience a plus
  • Bachelor's Degree preferred
  • Valid driver's license with a safe driving record
  • Reliable vehicle, computer, multi-page scanner printer
  • Travel is required for this position*

Ideal Candidate

  • Strong work ethic
  • Detail oriented and organized
  • Excellent verbal and written communication skills
  • Strong problem solving skills
  • Ability to multi-task
  • Use of effective time management and organization skills
  • Ability to take initiative and work independently
  • Proficient in Microsoft Word

Hourly Rate
Job Type: Full-time

Benefits Offered to Full-time Employees
  • Medical
  • Dental
  • Vision
  • PTO
  • FSA
  • Simple IRA Plan
  • Mileage and Travel Reimbursement for Surveillance and Claims positions

Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to their race, creed, color, disability, sex, sexual orientation, national origin, age, religion, Vietnam era Veteran’s status, political affiliation, or any other non-merit factor.

After making a conditional offer of employment, the company will conduct a job-related background check. A comprehensive background check may consist of prior employment verification, motor vehicle records, professional reference checks, education confirmation and/ or criminal record and credit checks. Third-party services will be hired to perform these checks. Employer will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the ordinance.

**After an offer is made and accepted, the employer will comply with the Immigration and Nationality Act I-9 requirements to establish your identity and employment eligibility.

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