MIS Supervisor

 

Job Summary:

The Medical Information Systems Supervisor is responsible for daily turnaround of medical surveillance encounters. Responsible for overall production and performance of Medical Information Systems team activities including client satisfaction through the daily management of assigned staff.

This is a hybrid position. Candidates must be local to the Anaheim office.

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Responsibilities:

• Responsible for daily turnaround of medical surveillance encounters. Primary duties include but are not limited to:
  • Accessioning of lab work and exam components of medical surveillance encounters: Exam, Immunizations, Lab Only Encounters, Drug Tests, etc.
  • Tracking of missing exam components with clinics and laboratories.
  • Data entry of exam components into database(s).
  • Primary preparation of employee file for letter and physician review.
  • Correction in data entry or physician letters.
  • Mailing of employee letters.
  • Clerical functions as needed: faxes, chest x-ray process.
  • Works on new client implementation projects such as record archival and database management.
  • Maintains internal supply requests.
  • Review UPS and Fed Ex invoices.
  • Assist with lab exception reports (TIQ and NSR Reports).
  • Assist with department fax and mail sorting.
  • Daily pulling of charts/records for the Data Entry department.
  • Delivers, transports, sorts and files returned records.
  • Inner filing of miscellaneous medical records.
  • Archival of Inactive records in house and at outside storage facilities.
  • Maintain storage for medical records.

• Provide day-to-day supervision to assigned staff of Medical Information Specialists.
  • Effectively supervise, motivate and coordinate day-to-day staff work activities.
  • Provide performance feedback and coaching on a regular basis to each team member.
  • Write and administer performance reviews for skill improvement.
  • Ensure employees have appropriate training and other resources to perform their jobs.
  • Address disciplinary and/or performance issues according to company policies in conjunction with Human Resources.

• Assist in the recruitment of Medical Information Specialists.
• Meet company/client deadlines and company goals.
• Assist with monthly, quarterly or annual reporting as needed.
• Performs additional duties and assumes additional responsibilities as identified by supervisor for the efficient operation of WorkCare.

Qualifications:

Education and Experience

• High school diploma or general education degree (GED) required.
• Additional college education to Associates Degree preferred.
• -or- one to three years related experience and/or training.
• -or- equivalent combination of education and experience.

Skills and Competencies

• Strong verbal, written and interpersonal communication skills.
• Must be able to demonstrate the ability of maintaining privacy and confidentiality; critical thinking skills; make independent decisions in accordance with company policy and procedures; and take initiative on issues that arise daily.
• Ability to effectively supervise, motivate and coordinate staff work activities.
• Demonstrate civility - employee shall work well under pressure meeting multiple and sometimes competing deadlines.
• Demonstrate cooperative behavior with colleagues, supervisors, and clients.
• The ability to create and edit written materials; ability to communicate effectively to a variety of audiences; the skill in organizing resources and establishing priorities; the ability to gather data, compile information and prepare reports.
• Ability to manage multiple priorities, with attention to detail and accuracy.
• Strong time management, organizational, and follow-through skills.
• Ability to meet and exceed daily and weekly individual performance goals.

Computer Skills

• Must be competent in the Windows operating system environment, Adobe Professional, have strong Microsoft Office Suite (Outlook, Word, Excel and PowerPoint) skills.
• Ability to learn other software as needed.

Physical Demands

• Requires sitting for long periods of time, working at a desk.
• Some bending and stretching could be required.
• Working under stress and use of computer/phone required.
• Manual dexterity required for use of computer keyboard.
• Occasionally may be required to stand, walk, stoop, kneel and/or crouch.
• May occasionally lift and/or move up to 15 pounds.

Work Environment

• Mainly indoor, office environment conditions.
• The noise level is usually moderate.
• Air quality is good and temperature is controlled.
• Work Environment must be free from background noise and distraction, noise level is acceptable, temperature is controlled. At home set up must meet all Company IT, privacy, and safety requirements.

Additional Job Information: The work hours are 8:00am-4:30pm PST. This salary for this position is $25.00 per hour. Benefits for this position include paid time off; medical, dental, vision, and critical illness insurance; HSA, HRA, and FSA; life and disability insurance; EAP; 401K; legal and identity theft coverage; pet insurance and more. Every qualified individual has the same opportunity for recruitment, hire, training, transfer, promotion, compensation, benefits, employee activities, and general treatment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other classification protected by applicable local, state, or federal law. About WorkCare:

WorkCare, Inc., is a U.S.-based, physician-directed occupational health company with global outreach.

Our mission is Protecting and Promoting Employee Health…from Hire to Retire. We believe Work Matters. Health Counts. Prevention Saves.

Our occupational clinicians and industry subject matter experts deliver integrated, total worker health solutions to employers in all types of industries. Our capabilities include Medical Exams & Travel program management; 24/7 Incident Intervention telehealth triage; Onsite Services & Clinics; Consulting Medical Directors; Clinical Accommodation and Leave Management support; and a full suite of COVID-19 interventions. Our Industrial Athlete and Bio-ergonomic Surveillance programs are designed to prevent and manage work-related strains and sprains.

Visit www.workcare.com to learn more.

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