Job Category Reservations
Location Hotel Grande Bretagne a Luxury Collection Hotel Athens, 1 Vasileos Georgiou A str, Athens, Greece, Greece VIEW ON MAP
Schedule Part-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
The Hotels of Grande Bretagne and King George are two of the most historic hotels of Athens, international renown for services and attention to our customer experience. The Hotel Grande Bretagne and King George are members of the Luxury Collection brand of Marriott International, Inc, with more than 500 Associates. The Hotels have a total of 422 rooms and suites, exquisite banqueting facilities, famous outlets, the famous Alexander’s Bar, and the rejuvenating GB Spa.
Our Hotels’ team seeks to fill the position of:
Communications & Reservations Agent
Will be reporting to the Complex Communications & Reservations Manager.
Duties and Responsibilities to include:
- Assist in the exceptional Guest Service our Hotels are renown for and all Guest request
- Set-up and reply to all Reservations requests, and send offers.
- Support in the Hotel Guest Service Center, and Call-Center.
The successful candidate should possess the following knowledge, skills and attributes
- University Degree in a Tourism (or relevant Master’s degree)
- Working knowledge of Opera
- At least 4 years of working experience in a similar position in the hospitality sector, preferably in an international, luxury environment
- Excellent command of the English language certified at Proficiency level
- ECDL Certifications for advanced knowledge of a Computer
- Working knowledge of GXP Empower would be considered an assert
- Strong people and project management skills
- Problem solving skills. A can do attitude is a must.
- Organizing skills and coordination ability
- Analytical, and attention to detail
- Interpersonal communication skills, integrity and commitment
- EU National or Greek Resident
We confirm utmost confidentiality for all applications as per EU GDPR directive, and all local laws for personal information
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
