Web Executive

 

Job no: 517989
Brand: Scott Dunn
Work type: Full time
Location: Virtual - USA, Massachusetts, New York

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Categories: Marketing, Web, Creative & UX, Leisure Travel & Retail

The Opportunity

Joining our global marketing team and reporting into our new Senior Web Executive, we are seeking a talented Web Executive to assist with the overall operation of website content across the UK, US, and Singapore. Working cross-functionally, this will require constantly reviewing and updating website content, ensuring the latest content is put live, and tracking the performance of key areas of the site with the overall vision of ensuring exceptional digital guest experiences.

Responsibilities

The responsibilities for this role include:

• Ensuring the timely update of the website on a weekly basis in line with the Marketing calendars for the UK, US and Singapore.
• Actively suggesting and actioning changes to differentiate US and SG webpages from the UK site, making the pages more relevant and applicable for the audience.
• Walking the floor – ensuring you know what pages on the website need an update or overhaul and ensuring this work is fed into relevant teams for updating.
• Suggesting page edits or improvements to ensure content is relevant and fits into the Marketing calendar.
• Identify and reporting upon website issues and working to resolve them with the IT team.
• Assisting the Senior Web Executive with special projects as needed – examples being new product launches, SEO improvements or overhauling sections of the website.

You

We pride ourselves on the passion and expertise we deliver, with this translating to all the individual roles we play in providing the outstanding service we are renown industry-wide for. Based upon this, you will be as driven as our team to deliver an optimised customer-journey and will be able to apply your prior web-content experience to continue to elevate Scott Dunn’s website experience and content. Reporting into our UK based Senior Web Executive, you will also have the initiative, communication, and collaboration skills to effectively work across markets, in addition to the attention to detail and problem-solving skills to effectively identify issues, solutions, or opportunities, and work them through to realisation.

Other attributes and qualities that will assist in your application include:

• Content Management System (CMS) experience, ideally Sitecore or a similar headless CMS (although this is not essential)
• Ability to learn and adapt to in-house systems and applications
• Ability to manage several projects at once as well as competing priorities in a high-volume, fast-paced work environment
• Deadline oriented and highly organised
• Basic HTML Knowledge
• Basic Photoshop knowledge
• Basic SEO knowledge

Values & Behaviours

All employees must promote, understand, and apply Scott Dunn’s workplace values. These are embedded in all roles and applicants must evidence the values as part of the application process.

• In the know - Start by listening. We take the time to understand our guests’ and colleagues needs. Be Precise. We take pride in getting every detail right. Own it. We deliver on commitments we make.
• In the Detail - Love learning. We energetically seek out and share new ideas and insights. Embrace feedback. We continuously seek to improve by sharing and accepting honest feedback. Work with the best. We attract, retrain and partner with the best.
• Inspiring - Look to the future. We constantly seek opportunities to make travel memorable and sustainable. Be more we. We work together collaboratively and value different viewpoints. Win together. We celebrate each other’s successes and have fun.

Location

We aim to find a candidate who can work from our new office in Manhattan New York at least 3 days a week. However, we are also open to considering candidates working remotely from the wider East Coast, with specific preference shown to those located in either New York or Boston.

Benefits

We offer very competitive salaries and a great benefits package including the following:

• 18 days paid leave, rising by 1 day with each year of service (max 25)
• 401K
• Medical cover (100% contribution)
• Company loyalty scheme (Travel Fund)
• Travel insurance
• Familiarization trips
• Recognition awards throughout the year
• Social events

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